Frequently Asked Questions
🛍 Shopping at Classy Rascals
Where are you located?
We're located in Downtown Janesville, Wisconsin at:
113 E. Milwaukee Street, Janesville, WI 53545.
We'd love to help you find the perfect outfit, baby gift, or birthday surprise!
⭐ Why Shop Classy Rascals?
At Classy Rascals, we're more than just a children's boutique—we're a family-owned small business passionate about helping families celebrate life's sweetest moments. From trendy outfits and cozy pajamas to unique gifts, books, toys, and baby essentials, we've carefully curated products you'll love. Whether you shop online or visit us in Downtown Janesville, we're committed to making every shopping experience fun, personal, and memorable.
What are your store hours?
- Tuesday–Thursday: 11:00 AM – 6:00 PM
- Friday–Saturday: 9:00 AM – 4:00 PM
- Sunday: 10:00 AM – 2:00 PM
- Monday: Closed
Holiday hours may vary.
Do you have an online store?
Yes! Shop 24/7 at www.classyrascalsboutique.com. We ship throughout the United States and also offer local delivery, in-store pickup, and curbside pickup.
Do you offer gift cards?
Yes! Gift cards are available both online and in-store and make the perfect gift for birthdays, baby showers, holidays, and new parents.
Can someone else pick up my order?
Yes! If someone else will be picking up your order, simply include their name in the order notes or contact us after placing your order.
👕 Products & Inventory
What sizes do you carry?
We carry children's clothing from Preemie through Size 10. Size availability varies by brand.
What brands do you carry?
We carefully curate boutique brands known for quality, comfort, and style. Our inventory includes clothing, bamboo pajamas, books, toys, baby accessories, gifts, and more. New arrivals are added regularly!
Some of our most popular brands are: Jellycat, Magnetic Me, Magna-Tiles, Fat Brain, Young Wild & Friedman, Caden Lane, Itzy Ritzy, Needoh, Kiki & Lulu, Tea Collection, Mary Meyer and Palm Pals.
Do you restock sold-out items?
Sometimes! Many of our collections are limited edition or seasonal. If you see something you love, we recommend purchasing before it's gone. Feel free to contact us if you're looking for a specific item—we're happy to check on a possible restock.
Can you help me choose a gift?
Absolutely! Helping customers find thoughtful gifts is one of our favorite things to do. Whether you're shopping for a baby shower, birthday, holiday, or just because, we're here to help.
📦 Shipping, Pickup & Delivery
How long does it take to process my order?
Orders are processed within 1–2 business days.
Orders placed after 5:00 PM CST, on Sundays, Mondays, or holidays will begin processing the next business day.
How long does shipping take?
After processing, most orders arrive within 3–5 shipping days (Monday–Saturday).
Most customers receive their orders within 4–7 business days from the date the order is placed.
How much does shipping cost?
- FREE shipping on orders of $100 or more
- Flat-rate shipping of $8.50 on orders under $100
Which shipping carriers do you use?
We ship using both USPS and UPS. The shipping carrier is selected based on the size, weight, and destination of your package to provide the best delivery option.
Do you offer local delivery?
Yes! We offer FREE local delivery on orders of $40 or more within our eligible delivery area.
Most deliveries are completed within 24 hours, and many are delivered the same day after the store closes.
Do you offer in-store pickup?
Yes! Select Free In-Store Pickup during checkout.
Most pickup orders are ready within 15 minutes during business hours.
Do you offer curbside pickup?
Yes! Simply choose Curbside Pickup during checkout.
When you arrive, call or text 608-751-2222, and we'll bring your order to your vehicle.
Can I track my order?
Absolutely! Once your order ships, you'll receive an email with tracking information.
Do you ship outside the United States?
At this time, we only ship within the United States.
🔄 Returns & Refunds
What is your return policy?
Eligible merchandise may be returned within 30 days of purchase as long as it is unworn, unwashed, and has the original tags attached.
For complete details, please visit our Return & Refund Policy.
What items are final sale?
The following items are final sale:
- Sale and clearance merchandise
- Gift cards
- Squishy and sensory toys (including NeeDoh®, Dumpling Squishies, and similar products)
- Additional items listed in our Return & Refund Policy
How are refunds issued?
Approved returns are refunded to the original payment method used at the time of purchase.
Gift returns are issued as store credit.
Can I exchange an item?
Because inventory changes quickly, we cannot guarantee exchanges. For the fastest service, we recommend placing a new order for the desired item and returning the original eligible merchandise.
❤️ Community
Do you host events?
Yes! Throughout the year we host shopping events, seasonal celebrations, giveaways, character visits, and other family-friendly experiences.
Follow us on Facebook and Instagram or subscribe to our emails so you never miss an event.
Do you support local organizations?
Absolutely! Giving back is one of our core values. We proudly support local schools, nonprofits, youth organizations, and community events through donations and sponsorships.
📞 Contact Us
Still have questions?
We're always happy to help!
Classy Rascals Children's Boutique
📍 113 E. Milwaukee Street, Janesville, WI 53545
📞 Phone/Text: 608-751-2222
📧 Email: classyrascalsboutique@gmail.com